With the purchase of any Plas-Ties twist tie machine, our customers receive FREE online or telephone technical support for the first 6 months (the full warranty period). Our Tech Connect support team will help you solve most any issue, from the initial setup of your machine to identifying replacement parts to basic troubleshooting.

Tech Connect Hours

Technicians and support services are available:

7:00am to 3:00pm (PST)

Monday through Friday

We provide video chat options via Apple and Android smartphones or through Skype.

Telephone support is available at 800-854-0137.

Contact us today for complete tech support services for your Plas-Ties twist tie machine.